Frequently Asked Questions
Everything you need to know about your next handmade board and coastal gear.
How long does it take to receive a custom surfboard?
Custom surfboard orders typically take 6 to 10 weeks to complete, as each board is hand-shaped and glassed specifically for you in California.
Do you ship surfboards internationally?
Yes, we ship our surfboards and apparel worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy on apparel and accessories?
We accept returns on unworn and unwashed apparel within 30 days of purchase. Please note that all surfboard sales are final once they have been used in the water.
How do I choose the right surfboard model for my skill level?
We recommend checking our 'Board Guide' or contacting our team directly. Generally, our Joy and Pleasant Pheasant models are excellent for those looking for stability and ease of paddling.
Are your surfboards made from sustainable materials?
We prioritize quality and longevity, using high-quality US Blanks and traditional glassing techniques to ensure your board lasts for decades, reducing environmental waste.
Can I pick up my order in person?
Absolutely. If you are in the Southern California area, you can select 'Local Pickup' at our Costa Mesa retail shop during the checkout process.